Privacy Policy

The protection of your personal data is very important to us. In this privacy policy, we inform you about what personal data we collect, how we use it, and what rights you have.

We treat your personal data confidentially and in accordance with the applicable data protection regulations of Switzerland and – where applicable – the General Data Protection Regulation (GDPR).

1. Responsible Body

The entity responsible for data processing on this website is:

Elmare Jewelry
Martina Ganahl
Grabenstrasse 2
7304 Maienfeld
Switzerland

Email:
mail@elmare.ch

2. Collection of Personal Data

When you visit our website, technical information is automatically collected. This includes, for example, your IP address, date and time of access, browser type, operating system, language settings, and information about the pages accessed.

This data is used exclusively to ensure the secure and stable operation of our website and to technically optimize our online offering.

3. Orders in the Online Shop

If you place an order via our online shop, we process the personal data necessary for the execution of the contract.

This includes in particular:

First and last name
Billing and shipping address
Email address
Phone number (if provided)
Payment information
Order data

This data is used exclusively for processing your order, payment processing, shipping, and communication regarding your order.

4. Customer Account

If you create a customer account, we store the data you provide so that future orders can be processed more easily. You can delete your customer account at any time or request its deletion from us.

5. Contact

If you contact us by email or via a contact form, we will use your details exclusively to process your inquiry and for any follow-up questions.

Your data will only be passed on if this is necessary for processing your inquiry or is legally required.

6. Disclosure of Data

Personal data will only be passed on to third parties if this is necessary for the fulfillment of the contract, if there is a legal obligation, or if you have expressly consented.

This applies in particular to service providers for payment processing, shipping, hosting, newsletters, and analysis and marketing services.

7. Payment Processing

Payment processing is carried out using the payment methods offered in the online shop. Depending on the chosen payment method, the personal data required for payment processing is transmitted to the respective payment service provider.

We use the following payment service providers in particular:

Shopify Payments
PayPal
Twint
Klarna
Apple Pay
Google Pay

The processing of payment data is carried out exclusively for the purpose of payment and is also governed by the data protection provisions of the respective payment service provider.

8. Hosting & Shopify

Our online shop is operated via Shopify Inc. Shopify provides the technical infrastructure, hosting, and various functions for operating our online shop.

When using Shopify, personal data may be processed and stored on servers outside of Switzerland or the European Union. Shopify commits to complying with recognized data protection standards and appropriate security measures.

Further information can be found in Shopify's privacy policy:
https://www.shopify.com/legal/privacy

9. Newsletter

If you subscribe to our newsletter, we will use your email address exclusively to send you information about new collections, offers, events, and news from Elmare Jewelry.

Our newsletter is sent via Shopify Email or comparable newsletter service providers.

You can withdraw your consent at any time and unsubscribe from the newsletter using the unsubscribe link in each email or by sending a message to mail@elmare.ch.

10. Cookies

Our website uses cookies and similar technologies to enable the use of our online shop, improve user-friendliness, and perform statistical evaluations.

Cookies are small text files that are stored on your device. They help, for example, to save the shopping cart or to apply settings for your next visit.

You can adjust your cookie settings at any time via our cookie banner or delete or deactivate cookies in your browser. Please note that this may limit individual functions of our online shop.

11. Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google LLC.

Google Analytics helps us understand how visitors use our website so that we can continuously improve our offerings.

This may involve processing information about visited pages, time spent, devices used, and technical information, among other things. Where possible, the IP address is processed anonymously.

You can prevent the collection of your data by Google Analytics at any time via the settings of our cookie banner or by adjusting your browser settings accordingly.

12. Meta Pixel

Our website uses the Meta Pixel from Meta Platforms Ireland Ltd.

With the help of the Meta Pixel, we can measure the success of our advertising, create visitor groups, and optimize our advertising on Facebook and Instagram.

Personal data is only processed with your consent. Your consent is managed via our cookie banner.

13. Google Maps

We use Google Maps to display the location of our atelier.

When accessing the map, information such as your IP address may be transmitted to Google. Further information can be found in Google's privacy policy.

14. Storage Period

We only store personal data for as long as necessary for the respective purposes or as required by legal retention obligations. After these periods expire, the data is deleted or anonymized, unless there is another legal basis for storage.

15. Data Security

We take appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure.

However, please note that despite all security measures, data transmission over the Internet can never be completely protected from third-party access.

16. Your Rights

Within the framework of applicable data protection laws, you have the right to request information about the data stored about you at any time.

Furthermore, you have the right – where legally provided – to rectification, erasure, or restriction of the processing of your personal data, as well as the right to object to data processing.

If data processing is based on your consent, you can revoke this consent at any time with effect for the future.

To exercise your rights, you can contact us at any time at mail@elmare.ch.

17. External Links

Our website may contain links to external websites. We assume no responsibility for their content or the compliance with data protection regulations of the respective providers. The privacy policies of the respective operators apply.

18. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy at any time, especially if legal requirements change or new services are introduced on our website.

The current version published on this website always applies.

19. Contact

If you have any questions about data protection or the processing of your personal data, you can contact us at any time: